Return and Exchange Policy

Introduction

Bearings Center (LLC “SMS”) is a store specializing in providing high-quality technical products. Our goal is to ensure customer satisfaction and offer reliable and transparent services. Below are the terms of our return and exchange policy that govern the relationship between our company and customers.

1. General Terms

Our aim is to ensure customer satisfaction and provide maximum convenience. If you wish to return or exchange a product, please carefully review the following terms.

2. Right to Return

2.1. Buyers have the right to return the ordered goods if they meet the following conditions:

• The item is in its original packaging.

• The item is undamaged and shows no signs of use.

2.2. The following categories of goods are not eligible for return:

• Used or configured items.

• Items not originally purchased from us.

3. Return Period

3.1. Returns must be initiated within 7 calendar days of purchase.

3.2. Items returned after this period will not be accepted.

4. Costs and Transportation

4.1. All costs associated with the return of goods (transportation, packaging, etc.) are the responsibility of the buyer.

4.2. Exceptions apply if the return is due to our error or product defect, in which case we will cover the costs.

5. Refund Terms

5.1. After inspecting the condition and packaging of the returned goods, the refund will be processed as follows:

• Full refund if the item is undamaged and in its original condition.

• Partial refund if the item is returned with defects or incomplete packaging.

• No refund if the item is damaged or does not meet the return conditions.

5.2. Refunds will be processed using the same payment method as the original purchase.

6. How to Contact Us

To start the return or exchange process, please contact us at the following number:

•Phone (+995) 32 280 18 18

Please retain the purchase receipt or electronic document to ensure a quick and smooth process.